Customer Care

The management and staff Waterstock are committed to making certain that you receive a high quality of service and product, and enjoy the experience of purchasing your new home.  There is a lot more to what we do than just building homes.

We aim to make the home-buying process as straightforward and enjoyable as possible for all our customers and to provide a professional, efficient, business-like and helpful service at all times.

Waterstock Commitment

When you buy a new home from Waterstock you can be secure in the knowledge that the building is to a very high standard of design and quality, has low environmental impact and that you will enjoy an exceptional customer experience.

After Purchase

Your Customer Service Manager will look after you and your new home after your purchase completion.  Once you have moved in, you will receive a thorough demonstration of how to operate the equipment in your new home. The Customer Service Team will then be on hand to answer any queries. The property benefits from a 2-5-10 year third party home warranty. A warranty from Waterstock complements this for the first two years.